Return policy

Evervive™ stands behind every product with a 60-day money-back guarantee to all Evervive™ customers. We’ll pay for the shipping to return any Evervive™ product if you’re not completely satisfied when you order from Evervive.com for the first time.

Simply return the unused portion within 60 days from the ship date and we will happily refund the purchase price (excluding the original shipping and handling fees) of the returned item(s) to the original form of payment.

 

 

Instructions:

  1. Request to receive a Shipping Label via e-mail at support@evervive.com (include order number)
  2. Print Shipping Label

  3. Package the Evervive™ item you wish to return and attach Shipping Label

  4. Ship at your local UPS location

Evervive™ will issue a refund for the amount of the original tender paid if the merchandise is returned within 30 calendar days from the date of purchase. 

If you ordered by credit card, Evervive™ will credit your account within 14 business days of receiving your return, which will show on your next statement, depending on the issuing bank and/or billing cycle. Please note that depending on your credit card company, it may take an additional 2-10 days after your credit is applied for it to post to your account.